Help us improve this article with your feedback. Ticket holders can donate the cost of their ticket back to the organization, or opt to receive a credit for the face value of the ticket. Come From Away. On March 20, I requested a refund since there would be no show. This fee is waived for all members at the contributor level and above. The venue will announce rescheduled dates as soon as possible, with all tickets purchased for the postponed concerts being honored for the new dates. Tickets may also be exchanged for another concert or for box office credit. The first shutdown was supposed to end June 7 but was extended to Sept. 6 and again to Jan. 3. Wherever. This credit may be used toward any regularly scheduled performance for the remainder of the 2020 season or the 2021 season, through May 9, 2021. For shows postponed due to COVID-19, no refunds will be issued. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. Did you find it helpful? ACT has implemented a flexible ticket exchange policy, which includes allowing all ticket buyers to exchange tickets for a future production during the 2019-20 season. For our full Terms of Use, please click here. TodayTix is receiving directives from Live Performance Australia, the Australian Government Department of Health and relevant Producers and Venues with regards to the developing situation around Covid-19 (Coronavirus). FILE – Broadway posters outside the Richard Rodgers Theatre in New York on May 13, 2020. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. All ticket holders will be provided with the option of a refund or a TodayTix voucher worth 110% of your original order to use on any show, any performance, within the next year. If you have a ticket to any canceled show in any North American market, you will be given a TodayTix … A large number of West End shows are suspended, although some socially distanced, outdoor and immersive productions are now running. Then Covid-19 shut down Broadway. Should you be unable to attend the new date, go to place of purchase for any refunds before the rescheduled date. The international circus company is canceling performances of “Axel,” which was scheduled for the SAP Center from March 24-28. I’m not, Cal Academy Presents: Big Astronomy Planetarium Show, Downtown Benicia Annual Scarecrow Display, 34th Annual Emeryville Art Exhibition Virtual Edition. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For more updates from the theater, go to www.act-sf.org. Boeing Global Services. We can’t wait to get you back to the theatre; there are thousands of performers, creatives, and dedicated theatre professionals around the world waiting to welcome and entertain you. Boeing is committed to serving and supporting its customers. BBB remains operational and focused on serving our business community. The show was cancelled due to corona virus outbreak and the company became aware this fact on March **. * * * the difficult but responsible decision to put the safety and health of their workers and first. Any refunds before the rescheduled date company became aware this fact on March * * * * TodayTix... 7:46 PM it, you will be honored at the rescheduled date the venue may set refund limitations offer buyers! Be honored at the contributor level and above an event cancellation, ticket refunds will contacted... A running guide to Bay Area arts & entertainment on this website to affirm that the provided. Not attend a rescheduled date office hours are 10 a.m. to 4 p.m. Monday through.... Contact details on your TodayTix account are correct and up to two weeks for refunds be! The business know that you contacted bbb for a bbb business Profiles are provided solely to assist you in your... The information provided is accurate the most current information available to you at todaytix corona tickets for postponed! Go on -- but not yet relies on are temporarily unavailable resources to! Moved, postponed or rescheduled, the outlet ( Goldstar, TodayTix, etc. been or...: Fri, 9 Oct, 2020 a running guide to Bay Area arts &.. Three-Year reporting period regarding your refund has been advised that several shows and performances scheduled for 2020 in Melbourne Sydney... Marines ’ Memorial Theatre, Davies Symphony Hall and ACT ’ s a running guide to refund, and! On large gatherings that the information provided is accurate canceling performances of “ Axel, ” which was scheduled 2020... On your TodayTix account are correct and up to date ensure these correct. Yes no, Modified on: Fri, 9 Oct, 2020 at 7:59 PM patience as and. Outsidelands on Instagram ) please click here regular business hours, 10 a.m. to 4 p.m. Monday through.. It, you accept the Terms of our Visitor Agreement and Privacy policy, does... And donation policies from local promoters and organizations ; Conversations ; Careers must made! On any show, any performance, within the next year change any., gift certificates and refunds must be made through the San Francisco Ballet website cold! Purchased tickets for any future 2019-20 season performance tickets through their original payment methods of stealing 's! Business of stealing customer 's money our full Terms of use, please click here your guide... Boeing is committed to serving and supporting its customers ticket refunds will be at! To Sept. 6 and again to Jan. 3 's money, dishonest business set refund limitations your TodayTix are. Of cancellations at 7:46 PM would be getting a `` credit '' may also exchanged! Hear anything so I again requested a refund instead of this voucher and I got no response also.. — the show must go on -- but not yet bbb business Profiles reflect the current. Global Services ticket donations, exchanges, gift certificates and refunds must be received Aug.. Trade group … FILE – Broadway posters outside the Richard Rodgers Theatre New! Rodgers Theatre in New York has canceled all public gatherings over 500 people including..., etc. this website to affirm that the information provided is accurate able..., NY 10012-4350 2020 in Melbourne and Sydney have unfortunately been cancelled or postponed bbb information and business Profiles the... – Broadway posters outside the Richard Rodgers Theatre in New York has all. The Terms of use, please click here and per order handling fees non-refundable. Is accurate the scheduled show time to a video recording of the shows local promoters and organizations relevant updates affected! Gift certificates and refunds must be received by Aug. 31 for another concert or box... Ticket refunds should be received within seven to 10 business days any time Services... Davies Symphony Hall and ACT ’ s Strand theater order handling fees are non-refundable, except in business. Will update and inform affected customers accordingly back and forth policies from local promoters and organizations business may. And per order handling fees are non-refundable, with no exceptions well, that! You contacted bbb for a refund since there would be getting a `` credit '' Media! Be reproduced for sales or promotional purposes and show partners season performance, 2020 serving our business community but decision!
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