I ordered a college football t-shirt two weeks before I needed it. There is no customer service & quality is horrible and takes forever for supplies to arrive! Reply. Can't make returns. The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. Prep Sportswear has built a cutting edge eco-friendly and sustainable manufacturing process in the USA that embraces innovative and sustainable business practices. And OF COURSE they won't issue a refund. Sadly, their products are below average quality at best. Very poor communication on the part of Prep Sportswear. Horrible business. The process was so easy and quick through their website. I ordered a $80 hoodie and a $30 t-shirt. They do not ship their items as marketed. Once I grew tired of her disrespect I disconnected the call with her and I have not contacted them since. When you charge for express shipping, people are expecting that to come in an express window of time, not take an exorbitant amount of time to leave your warehouse before being "Express" shipped. The college sweatshirts I ordered were made with cheap iron-on decals like found in tourist trap stores across America.

I received a "we are busy with back to school orders" email (which is their go to excuse, FYI). I informed him that I didn't want to spend thirty dollars on a onesie that was not significant in any way. Get Directions. He also stated the option to add personalization to those items should even be there.
Although they look like a professional company, my shirt I ordered on September 23, has still YET to be shipped even though it's been 8 business days since then. I figure I'll just call the customer service number...so I do...and am disrespected verbally and am told to "stop punching the buttons on the phone" (my ear was accidentally hitting the buttons--I don't like that either) and scolded for my request.


The company refused based on the ridiculous position that this is a custom product which is absolutely is not.

Everything looks good on the website but when it arrives, the quality is horrible and cheap, the school logo doesn't show up due to fabric colors and they will not refund my money. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. I have never heard of a company that has no phone number for contacting them. We provide a fully integrated ecommerce value chain, enabling online retailers and brands to build completely independent and scalable online businesses on our platform. Unfortunately, they didn't ship it for two weeks and I didn't receive it until AFTER I returned from my trip. I ordered a standard, non-customized college sweatshirt for my daughter. As stated, I could have done better on my own!Please be mindful when or even before placing orders with places such as this. He also stated he could do nothing more than offer me a replacement.

They said I couldn't cancel it. Terrible so far, been waiting 2plus weeks, and still in production!!! From off-road adventures to daily commuting, Rad Power Bikes has the perfect ebike to suit your needs. Sports coverage includes Football, Basketball, and many more High School sports. I also told him my problem with the one option they were offering me and how it is completely their error.


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