You can email to marketing@ravpower.com with the email title: RAVPower Blog Photos. Please contact support@ravpower.com – our team will help resolve your issue, and if they cannot, they will reissue you a new power bank (if you are still in the warranty period). Any suggestions? Thank you. Thanks again! Hi, I posted this a few days ago with no reply, I’m not sure if it was missed? Sorry for the inconvenience. According to the manual book it will be simple enough, only need to check the indicator. Not advised! It shouldn’t. I only have one issue. We also suggest that you do not pull or plug in the USB cable with extra force in order to prevent damage to the USB port. Use a micro-USB cable.
Download the ultimate guide to flying with a portable charger, including a list of airlines and their power bank rules. For quick reference: We will help replace the power bank. I have tried to charge it overnight a few times and for over 24h at least a couple of times. Try it and you’ll find you’re no longer wasting power. First step is to try again with a different USB cable. The QC outlet does not charge at all. They are being used for commercial application to power low noise amplifier, which requires +5V, 100 ma. Two, the cables that came with it don’t fit into my iphone, ipad. I am using the recommended charging cable that it came with. Hi Rita, Hi JT, Did I misunderstood how the lights work?
10,000mAh or higher) require a minimum of a 2AMP wall charger (see packaging or manual of your power bank for clarification).
So many typos. Most RAVPower Portable Chargers use high-density li-polymer battery cells, which can typically retain 70-80% of its power after 500 charge cycles. THANK YOU SO MUCH. I have spoken to the customer support team and they said if you email them at support@ravpower.com, they can help arrange for you to exchange your current power bank with the linked model that works with your piano. Thanks for bringing that to our attention. I have this problem charging my earbuds, I just plug my phone into the power bank to keep it charging, Hello, Please contact us at support@ravpower.com so we can troubleshoot and resolve this issue. You are still covered by our warranty so we can replace the charger for you. https://www.amazon.co.uk/Portable-RAVPower-16750mAh-Upgraded-External-Black/dp/B076F1YR9Y/ref=sr_1_37?ie=UTF8&qid=1525104680&sr=8-37&keywords=ravpower+16750, https://www.amazon.co.uk/Portable-RAVPower-16750mAh-Upgraded-External-Black/dp/B07B2R321W/ref=sr_1_38?ie=UTF8&qid=1525104736&sr=8-38&keywords=ravpower+16750. Will it start charging automatically once it drops a certain percentage? Can I use a wall charger with a 2.4A output to charge a16750mAh power bank? I have owned my RAVPower 26800mAh Portable charger for almost 7 months now and it has started to randomly stop charging my phone and start flashing all of the 4 dots at the same time. I am reducing the weight on my bike for a lighter setup whilst touring and I am now looking at the 1650 rav power bank and I would like to confirm this also supports the simultaneous charge/discharge.